Terms and Conditions

RESERVATION/DEPOSIT PAYMENT
Upon confirmation, an official invoice will be sent via e-mail within 24 hours.
Booking deposit of 50% must be paid immediately upon receiving of invoice.
Confirmation of booking can only take place when full payment is received.
1. Deposit 50% upon booking of yacht
2. Full payment must be received at least 7 days before sailing date.
Failure to comply with this requirement may result in unavailability of yacht and forfeiture
of deposit.

CANCELLATION
Cancellation of reservation must be made in writing. A minimum administrative fee of RM200.00 will be
imposed. If notice of the cancellation is received before the charter date the cancellation charges will apply
according to the schedule below:-
7 days before cruise departure time – full refund
72hours before cruise departure time – 50% from charter price
24hours before cruise departure time – 100% non refundable

PAYMENT
Payment shall be made to:
Beneficiary Name: PLATINUM CHARTERS SDN BHD
Account No. : 5550 4130 0579
Bank : MAYBANK BERHAD (Malayan Banking Berhad)
SWIFT Code : MBBEMYKL
Bank Address : No. 2-G-09 & 2-1-09, PERSIARAN WATERFRONT, PD WATERFRONT,
71000 PORT DICKSON, NEGERI SEMBILAN, MALAYSIA.
Please scan and send us your payment receipt to cwinfred@gmail.com or fax: +603 5636 5826
1. All bank charges through payment made by Telegraphic transfer will be strictly borne by payer.
2. PLATINUM CHARTERS SDN BHD reserves the right to adjust the US$/€uro/AUD$/British
Pound£/JP¥ exchange rate based on the local bank rate if necessary to reflect the correct amount
to be paid.
3. Credit card payment in Ringgit Malaysia:- MasterCard/VISA is accepted with a 2.0 % merchant
fee respectively.

ITEMS NOT INCLUDED IN CHARTER PRICE ARE:-
a. Food and Beverage
b. Water Sports Activities such as Banana Boat, Jet Ski etc
c. Airport Transfers and Transportation to the Marina
d. All items of personal nature

DAMAGE DEPOSIT
We will collect a minimum of RM3,000.00 per yacht as Damage Deposit. This amount will be returned in
Cheque or Cash to charterer immediately after the charter if no damage visible to yacht after inspection.

INSURANCE & SAFETY
The Yacht is fully insured covering clients and third party liabilities during the cruise. Children under
3 Years, pregnant women and people over 70 years of age are not covered by the insurance and must
therefore insure themselves. Platinum Charters Sdn Bhd or the Owner of the yacht will not be held
responsible for accidents associated with improper use of any equipment whilst on board of the vessel
or during any water sports activities.
In the Interests of safety the agent/ captain reserves the right to change the planned Itinerary (without prior
warning) and will decide if conditions fit to make such a passage.
The agent/captain have the right to cancel any trip due to undue conditions at the last minute.

NON FULLFILLMENT
If the agent is unable to provide the services agreed and has to cancel the cruise the charterer can either:
⇒ Accept the agents offer of another vessel of the same or higher standard (subject to availability)
⇒ Accept a full refund of money.
No compensation will be paid in the case of unforeseeable and unusual circumstances beyond the owners
control, consequences which could not have been avoided even though all due care has been exercised.
Such circumstances or events include (but are not limited towar or threat of war, riot, civil strife, industrial
dispute, unavoidable technical problems with transport, closure or congestion of airports, terrorist activity,
natural or nuclear disaster, fire and adverse conditions.
In the event of cancellation due to foul weather prior to scheduled departure time, the cruise may be
cancelled with no penalty, and the charterer shall have no liability for payment. Any payment received
shall be returned if the cruise cannot be rescheduled to another date suitable for the charterer.
The charterer has the right to change the initially agreed on destination, cruising duration. If the new
destination is further than the original destination the client agrees to pay the difference in price
according to the current pricing structure.

ILLEGAL SUBSTANCE AND/OR ACTIVITY
The agent/captain reserves the right to stop the cruise at any stage if it is deemed that a passenger is
under the influence of drugs or is intoxicated with alcohol beyond a responsible level and/or conducts
any activity that contravenes the laws of Malaysia.

INDEMNIFICATION WAIVER
The charterer agrees to release, indemnify and hold harmless the agent, the vessel, the owner, the captain,
the dive master, the broker and the yacht manager and their employees and agents (together the “indemnified
parties”) against and from any claim or cause of action for injury, death or other damage, whether due to the
negligence of the indemnified parties or otherwise, arising from the charterers participation in scuba or skin
diving activities, as well as the use of all water sports and other equipment (“the equipment”) including but
not exclusively diving equipment, jet skis, water skis, tenders, wakeboards and kayaks.
The charterer recognizes that diving as well as the use of any equipment involves certain dangers including
equipment failure, adverse sea and weather conditions and negligent acts of fellow divers. The charterer
specifically assumes all such risks.
The charterer represents and warrants to the indemnified parties that:
a) He is physically fit to dive, has no heart, lung or other medical problems that might be aggravated by
diving or use of the equipment.
b) He will not be under the influence of alcohol or any illegal drug. Moreover, he will not take any
medication that might adversely affect his ability to dive or use the equipment.
c) He will inspect all equipment to be used by him, regardless who owns it, and is solely responsible
for verifying that the equipment is in good order.
d) He is aware that the vessel has limited medical capabilities and that, in the event of illness or injury,
the crew must summon medical assistance. Accordingly, any required treatment will be delayed
until medical assistance arrives or he can be moved to a proper medical facility.
If the charterer scuba dives or uses the equipment, he further warrant to the indemnified parties that:
a) he is a certified diver or a student diver under the direct supervision of an instructor
b) has scuba dived during the past year or is currently taking a refresher diving course.
c) has the proper licenses and permissions necessary to operate the equipment desired to operate.

GOVERNING LAW
All disputes relating to the performance of and/or interpretation of any term or provision of this Agreement
shall be governed by the laws of Malaysia.
This Charter Agreement is subject to the following terms and conditions must be read carefully and
accepted upon by all involved before making a booking. The charterer has been nominated as the party
leader and signs on behalf of all passengers in the party. It is his responsibility that all passengers have read,
understood and agree at ALL terms and conditions. In this contract “the charterer” refers and applies to
all passengers in the party.

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