questions? we share the answers

» Call directly to our Charter Manager – Patrick at +60 12 298 3533(mobile) or email
him at

» Tell him what you want in your charter with all the necessary information such as
⇒ Number of Guests
⇒ Date of Charter
⇒ Duration of Charter
⇒ Location of Charter – Port Dickson/Penang/East Coast Redang, Tioman, Rompin/Langkawi and Phuket etc
⇒ Type of Charter – Corporate/Family/Honeymoon/Couples/Dive or Fishing
⇒ Type of Yacht – Catamaran, Sailing Boat or Motor Yacht

» Credit Card – We accept Visa and Master Card only

» Bank Transfer or Electronic Transfer(TT)
⇒Account Name : Platinum Charters Sdn Bhd
⇒Name of Bank : Maybank Berhad
⇒Acc No : 5550 4130 0579
⇒Swift Code : MBBEMYKL
⇒Address of Bank : No.2-G-09 & 2-1-09, PERSIARAN WATERFRONT,

» Cheques – For Malaysians or those residing in Malaysia only
⇒Name of Acc : Platinum Charters Sdn Bhd
⇒Account Number: 5550 4130 0579
⇒Type of Account : Current Account

» 50% Deposit upon Confirmation of Charter
» Balance 50% – 14 days before charter date

» Cancellation Fees – 7 days before cruise departure time – full refund
» Cancellation Fees – 3 days before cruise departure time – 50% from charter price
» Cancellation Fees – 24hours before cruise departure time – 100% non refundable

» The occupants are insured and covered for Charter and Third Party Liability including insurance of Crew against injuries and/or Third Party Liabilities.

» We will refund the Charterer pro rata for the time of disablement or if
agreed allow a pro rata extension of the Charter Period. If disabled for
more than 48 hours, the Charterer may terminate this Agreement and be
refunded or he can elect to stay on board and not have any claim against
the Owner.

» If you book directly with Platinum Charters 6 months before Charter Date
with a 50% deposit, we will give you a 10% Discount from the Published
Charter Rates.
» If you use CIMB Credit Card, you will automatically receive a 10%
discount from the Charter Published Rates.

» Yes you can but we will charge F&B corkage from RM500 to RM1000.00
» All food must not contain any pork or their by products.

» The movement of the boat on water will cause disorientation. When you
are disoriented, your body, will discrete histamine which causes you to
feel nausea.

» Seasick tablets are available over the counter at any pharmacy. If you are
prone to motion sickness, take the tablet at least 30 minutes before
boarding the yacht or as advised by the pharmacist/doctor.
⇒ Moving or walking around will help reduce motion sickness
⇒ Chewing on Fresh Ginger can help combat seasickness.
⇒ Using natural oils on forehead and temple will help lessen the symptoms
of motion sickness. In extreme cases, rest or lie down with your eyes
closed below deck as it has lesser movements.

» The amount or percentage is not fixed. It is based on Charterers

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